Jackie has a well-rounded professional background including management roles, financial positions and opening a highly successful retail store in Brookfield, WI in 2008 and became an ActionCOACH client in 2009. While many retailers were forced to close during the economic collapse, Jackie’s store thrived –a testament to her ability to own and operate a successful business. She sold her store in 2018 after a successful 10-year run. Loving what her coach helped her achieve, she wanted to help other business owners do the same.
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By Jackie Zach
Paying Taxes
In another enlightening discussion, Mike McKay and Jackie Zach explore the importance of having a strategic approach to taxes, particularly in long-term business planning. They highlight the pitfalls of short-term tax avoidance tactics, such as deferring revenue or unnecessary spending to reduce tax bills, which can lead to higher taxes in the future. Jackie emphasizes the mindset shift needed for
Good Vs Bad Debt
Mike McKay and Jackie Zach share key insights on managing business debt, highlighting how to leverage good debt for growth and avoid bad debt traps. They explain that good debt typically involves investments that generate income, such as buying equipment or hiring staff to enhance business efficiency. Bad debt, on the other hand, often covers non-essential expenses like vacations or
Fast Growth Requires Cash
In this episode of the Tough Love for Business podcast, Jackie Zach and Mike McKay discuss the critical role of cash in fueling fast business growth. They emphasize the importance of accessing other people’s money (OPM) to sustain expansion, as relying solely on personal funds can hinder progress. Mike highlights that money attracts more money and cites examples where strategic
Commercial Profitable Enterprise That Works Without You
In another engaging episode of Tough Love for Business, Jackie Zach and Mike McKay explore the concept of building a business that operates independently, allowing owners the freedom to choose their level of involvement. They emphasize that a successful business should be a profitable entity that doesn’t require the owner’s constant presence, debunking the misconception that loving one’s business means
Mind Or Brain
In this episode of Tough Love for Business, Jackie Zach and Mike McKay explore the critical distinction between the mind and the brain, emphasizing how each influences decision-making and behavior. Mike explains that while the brain is a physical organ handling basic functions, the mind holds beliefs and perspectives, often shaped by generational influences, which guide actions and determine success.
Worry IS NOT a Management Method
In this podcast episode, Mike McKay and Jackie Zach discuss the pitfalls of worry as a management tool, stressing that worry rarely leads to productive outcomes. Mike recounts a conversation with his coach, who prompted him to evaluate the actual outcomes of his past worries—revealing that most were unfounded. The duo explains that worry creates a “parent-child” communication dynamic, where
Membership and Subscription is the Future
Listen in as Jackie Zach and Mike McKay explore the transformative potential of subscription and membership models in various industries in this episode of the Make More Work Less podcast. They highlight innovative examples, such as Porsche’s subscription service, which allows customers to select different vehicles weekly without the usual hassles of ownership. Mike emphasizes that businesses must adapt to
Getting and Retaining Employees
In this episode of the Make More Work Less podcast, Jackie Zach and Mike McKay delve into the essential elements of staffing and employee retention, inspired by insights from a recent networking event. They outline six keys to creating a winning team, starting with strong leadership, which involves both inspiring employees toward shared goals and providing clear expectations. The duo
4 Factors of Decision-Making
In this episode of the Make More Work Less podcast, Jackie Zach and Mike McKay discuss the four factors of selection that influence decision-making. These factors—control, fear, distinction, and story—are crucial in guiding individuals to make effective choices. The first factor, control, emphasizes giving the person you’re communicating with a sense of control, often through no-oriented questions, which helps them
What is Your Customer Retention Rate?
In this episode of the Make More Work Less podcast, Jackie Zach and Mike McKay discuss the crucial topic of customer retention. They emphasize the importance of knowing your customer retention rate, highlighting that it’s often more cost-effective to retain existing customers than to acquire new ones. Jackie explains that many businesses mistakenly think customers leave due to price, but