Jackie Zach

Jackie Zach

Jackie has a well-rounded professional background including management roles, financial positions and opening a highly successful retail store in Brookfield, WI in 2008 and became an ActionCOACH client in 2009. While many retailers were forced to close during the economic collapse, Jackie’s store thrived –a testament to her ability to own and operate a successful business. She sold her store in 2018 after a successful 10-year run. Loving what her coach helped her achieve, she wanted to help other business owners do the same.
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By Jackie Zach

Busyness vs Business

Today’s Tough Love for Business podcast focuses on the concept of busyness and its impact on productivity. Mike and Jackie explore how being busy can seem productive but often leads to counterproductive results if not managed properly. They highlight common pitfalls, such as the belief that handling tasks oneself is more efficient than training others, and emphasize that true productivity
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Business Spotlight with Ivan Imana from World Travel, Inc.

Ivan shares with us the idea of not being afraid to fail. Out of failure comes great ideas and the ability to think outside the box to solve business problems.
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Business Spotlight with Erica Conway from C2 and Talimer

Erica Conway is the Co-owner and President at C2 & Co-founder and CEO at Talimer. She believes it takes a village to run a business.
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Entropy In Business

In today’s discussion on the Tough Love for Business podcast, Jackie Zach and Mike McKay dissect the concept of entropy and its impact on business operations. They explore how systems naturally progress towards disorder, using relatable examples like the spreading of food coloring in water to illustrate this principle. The discussion highlights how entropy manifests in business processes, such as
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Referral Require Consistent Experience

In the latest episode of the Tough Love for Business podcast, Jackie Zach and Mike McKay discuss the critical role of consistency in generating referrals for businesses. They emphasize that maintaining a reliable and predictable experience for customers is essential, citing an example of a photographer whose inconsistent service led to a drop in referrals. Consistency builds trust and helps
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Asking For The Sale

Join Jackie Zach and Mike McKay as they delve into the critical topic of asking for the sale in their latest podcast episode. They discuss a common issue among sales professionals: doing all the groundwork but failing to explicitly ask for the sale due to the fear of rejection. Emphasizing the importance of using effective scripting and purpose statements to
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Scripting in your sales process

Today on the podcast, Jackie Zach and Mike McKay explore the nuances of scripting in sales and how it can enhance your team’s performance. They argue that while scripting can sometimes be seen as robotic or stifling, its purpose is to provide a structured framework that allows salespeople to bring their own personality into their interactions. They emphasize that just
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Accountability Step 5: InterFEARance

Identifying fears or trepidation your team members might be experiencing can prevent them from interfering with a successful outcome.
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Purpose Statement in Selling

In today’s discussion, Jackie Zach and Mike McKay dive into the concept of a purpose statement within sales. They explain that a purpose statement is crucial for setting the tone and structure of sales meetings, helping to clarify the agenda and manage customer expectations. By asking for permission and outlining the process, sales professionals can give buyers a sense of
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Skill of Selling Stuff

In this episode of the Tough Love for Business podcast, Mike McKay and Jackie Zach delve into the essentials of selling. They emphasize that selling is a perishable skill requiring regular practice to avoid becoming rusty. Effective selling is less about elaborate techniques and more about genuinely understanding and addressing the prospect’s needs. Role-playing and ongoing training are highlighted as
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