Jackie has a well-rounded professional background including management roles, financial positions and opening a highly successful retail store in Brookfield, WI in 2008 and became an ActionCOACH client in 2009. While many retailers were forced to close during the economic collapse, Jackie’s store thrived –a testament to her ability to own and operate a successful business. She sold her store in 2018 after a successful 10-year run. Loving what her coach helped her achieve, she wanted to help other business owners do the same.
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By Jackie Zach
Results vs Time
Results or time are the two things you can buy from your employees. Paying for time is like an admin assistant or receptionist job, paying for them to be there. It is subject to piling on tasks to make that time productive. Paying for results looks like setting an objective to hit. It doesn’t matter how long it takes
Effective Management Using a Management System
Use daily lists to prioritize tasks to get to weekly, monthly, quarterly goals. We start with this to see what our direct reports see as priorities. Mike and Jackie discuss daily lists and LION meetings (Last week, Issue, Opportunity, Next week) to manage company objectives and become a better manager. Are you a manager or have managers that could benefit
How Do I Manage People?
Most of the time no one teaches us how to manage and hold people accountable. Listen as Mike and Jackie discuss managing people with the knowledge they’ve learned over the years. Clarity and communication are key. Do you or your managers need to learn how to manage? Take advantage of a complimentary business strategy session to discover the opportunities in your
Finances in a Family Business
Pay in a family business is based on the roles each person plays, not based on equal ownership. An owner’s pay is based on distributed profits of the business. The president and other company roles are based on market rate and commission. The employee roles that each member plays are based on merit and results. Listen as we discuss this
The Professionally Managed (Family) Business
Professional business owners are concerned only with choosing to own the asset we call a business or not and deciding what they want the return of that asset to be. The Board of Directors oversees which strategies to use, and the President or CEO is responsible for ensuring those strategies get executed. In many businesses, these roles are the same person or
Defining Roles in Family-Owned Businesses
Is there ‘role confusion’ in your family-owned business? Are the roles clearly defined? Role confusion causes misunderstandings and miscommunication among family members and employees. Listen as we discuss how defining roles will help your family business grow. Need help defining the roles and responsibilities in your family business? Take advantage of a complimentary business strategy session to discover the opportunities
Family Dynamics in Family Business
In family businesses there is always the family dynamics along with business dynamics. How are the dynamics helping or hindering your family business? It is hard to navigate the emotions of the family members and may require the help of a family business navigator. Listen as we begin to discuss how to make the family dynamics in business better. Need
Succession Planning in Family Business
Succession planning takes a lot of thought and planning before executing. Having a formal succession plan will give you the opportunity to be proactive about transitioning to the next generation. If the generations work together to transition, it is likely that the next generations can grow the business even more. Have a business with no succession plan? Take advantage of
Connecting the Dots for Your Team
Are you a leader who gives accurate and comprehensive messages to our team? People need to hear or learn things 17 times to make it stick. If you are saying “my team should use common sense” to accomplish what you want them to, then you are the one that needs to help them understand. Connect the dots for your team
Need vs Want
Mike and Jackie discuss how the words “Need” vs “Want” affect our businesses. “Need” is all about running away from something. “Want” is going towards something. How can you use “want” language to work toward your goals? Listen for more examples and details between these two words that make a big difference in your business! Working towards goals and