
Find previous episodes of topics that you might have missed.

Boredom in Business
Planning in your business is one of the best practices to help you organize your next quarter/year. Learn how to seek perfection vs avoiding boredom. Plans make you money and make it a game. What would happen if you chose to look at your business as a game? Mike and Jackie go in depth on where boredom in your business

Designing the Life You Want
Did you know that you can design the life you want? Knowing where to begin can be difficult and uncertain. Listen as Mike and Jackie discuss the process to begin designing the life that YOU want, not what others want. Want to design the life you want? Take advantage of a complimentary business strategy session to discover the opportunities in

Legacy Leadership
Jackie and Mike talk about leaving a strong group of leaders to carry on without you. Learn about having bench strength, so that you can get promoted from within. More and more people are looking at the legacy they are leaving behind. Want to leave a legacy but don’t know how? Take advantage of a complimentary business strategy session to

Perturbation
Perturbation is the uncomfortableness that we must to go through to get to the next level. We can dread it or we can embrace it and reap the rewards at the other end. Listen as Mike and Jackie discuss the definition of perturbation and the reward it brings you when you get to the other side. In perturbation and want

Ranting About Service from a Customer Point of View
What is the experience you want your customers to have at your business? Listen as we rant about our customer experience and ideas on how you can make the customer experience better. Would you want to be a customer or employee at your business? Having trouble picturing a customer’s view of your products/service? Take advantage of a complimentary business strategy

Is Your Social Media Strategy Effective?
Question #10 from an article “10 Crucial Business Questions for a business owner,” written for American Express by Barry Moltz from the Shafran Moltz Group. “Is your social media strategy effective?” You spend a lot of time on social media, but do you have a strategy? How do you know it is effective? Are you just doing it without a

What is your pricing strategy?
Question #5 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. What is your pricing strategy and why? Listen as Mike and Jackie discuss the importance of properly pricing your product or service to maximize profits. Want some help to implement proper pricing? Take advantage of

What is Your Customer Retention Rate?
There was an article from American Express written by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner. Question #7 is ‘What is your customer retention rate?’ Listen as we discuss why it is important for long term success. Did you know that losing customers can be a sign that something is wrong with

Is your cash flow positive?
Question #4 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. Is your cash flow positive each month? Mike and Jackie will discuss cash flow and the importance in the overall financial performance of your company. Having trouble figuring out your cash flow? Take advantage of

Ownership, The Art of Giving
If you say you want your team to take ownership, are you going to let them? Or are you going to add too much value by taking their responsibility and accountability but continue to tell them how you used to do it? Do you need an objective person to ask you the right questions? Take advantage of a complimentary business