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In this episode of the Tough Love for Business podcast, Mike McKay and Jackie Zach delve into the essentials of selling. They emphasize that selling is a perishable skill requiring regular practice to avoid becoming rusty. Effective selling is less about elaborate techniques and more about genuinely understanding and addressing the prospect’s needs. Role-playing and ongoing training are highlighted as

In business, empowering your team to find the answers for themselves will help them grow and gain knowledge.

Learn the key components that make up a financial review, the significance of positive beliefs about money, and how to set up a dashboard for your business.

A strong organizational culture goes beyond just a set of values plastered on the wall; it’s the heartbeat of an organization.

Tune in as Jackie Zach and Mike McKay explore the natural law of entropy and how it might be affecting your business. Mike explains that entropy is the tendency of systems to move towards disorder over time, using the metaphor of a drop of food coloring dispersing in water to illustrate how processes, if not regularly maintained, can lose their

In another insightful episode, hosts Mike McKay and Jackie Zach focus on the critical role of mindset in personal and professional growth. They discuss how mindset shapes identity and influences everything from business decisions to team interactions. Mike emphasizes that mindset affects how we perceive challenges and opportunities, often reflected back at us through our experiences. Jackie shares her own

When your business has a culture of taking personal responsibility, team members have greater autonomy and can be counted on to do what they say they’ll do.

In business, hiring the right talent efficiently is a game-changer. Learn the 4-Hour Hiring Process to identify the perfect candidate for your team.

Business growth is about more than just size; it is about increasing revenue, market share, efficiency, and impact without sacrificing customer satisfaction.

In today’s discussion, hosts Mike McKay and Jackie Zach tackle the concept of perturbation, a state of discomfort and resistance that occurs when someone is pushed to the edge of their comfort zone. Mike likens perturbation to the phase change of water from liquid to steam, highlighting the intense energy and growth potential that come from pushing through discomfort. They