After 28 years in manufacturing and supply chain roles in the US Army and Fortune 500 companies, I started my coaching company in 2012. I chose ActionCOACH because of the simplicity and scope of the ActionCOACH toolkit and the community of other coaches around the world who continue to push the industry forward into the future. I co-founded ActionCOACH of Madison, LLC in 2014 which grew to include ActionCOACH Dane County, LLC and ActionCOACH Milwaukee #1, LLC. In October of 2023, Beth and I became sole owners of ActionCOACH Milwaukee #1, LLC. We’ve grown our business by using our own ActionCOACH tools and processes. I’m a member of the ActionCOACH Global Hall of Fame, and a multiple award-winning coach. When I’m not working, you can find me on a golf course somewhere or at Disney World.
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By Mike McKay
Business Spotlight with Jennifer Ryan from Croux
We’re joined by Jennifer Ryan today, founder of Croux, a provider of on-demand labor for events, restaurants and hospitality businesses.
Business Spotlight with Mariam Nunez from Luna’s Groceries and Luna’s Market
Listen in to hear the story and reason behind Luna’s Groceries and all the community support they provide.
Business Spotlight with Jennifer Eastman of Assisted Living Locators
Assisted Living Locators is business focused on assisting families to find the best solutions for their family members when they are considering assisted living options.
Business Spotlight with Peter Welch from The Welch Group
Listen in as Peter Welch from The Welch Group discusses parallels between marketing a professional service business and B2C companies
Business Spotlight with Sascha Dhanjal Eifler of Saffi Saana
Sacha Dhanjal Eifler of Saffi Saana shares her business journey including what happened when the entire bulk foods industry shut down during Covid.
How to Unlock Sales: The Power of Curiosity
Blog Summary: In the world of sales, understanding customer’s needs is the name of the game. Using curiosity to dig into their actual needs and wants can significantly increase your conversion rates. In today’s blog, we discuss the specific sales strategy of “Digging Deep and Playing Dumb.” You will learn practical ways to implement this technique effectively and how it
Business Spotlight with Jit Sihra from UNYTUS
UNYTUS is focused on improving kids ability to learn through creating foundational skills that they then build on throughout their education.
How to Build Real Workplace Accountability in 4 Steps
Reviewed and Updated on October 22nd, 2026 True workplace accountability is achieved by balancing clear, measurable metrics (“account”) with the training and resources required to perform (“ability”). Most business owners treat workplace accountability as a vague, one-dimensional demand, completely missing the fact that employees cannot be held responsible for outcomes they are either unable to measure or unequipped to deliver.
Unlock Your Potential Using the ActionCOACH Formula for Success; Be x Do = Have
Blog Summary: Feeling stuck in your business? You’re not alone. Many business owners struggle because they lack a clear plan. The key to success isn’t working harder; it’s working differently. The Be x Do = Have Formula 1. Have: Define your goals. What does success look like for you? 2. Do: Identify the actions needed to achieve those goals. 3.
Business Infancy: Why Owners Feel Trapped in Their Own Businesses
Summary: Business Infancy is the stage where the owner becomes the business, creating dependency, decision fatigue, counterfeit delegation, and a cycle of being needed more than being effective. Even when the company has revenue, employees, and customers, it is still a business-shaped job if it cannot function without the owner’s constant involvement. Business Infancy sounds like something that happens during