Jackie has a well-rounded professional background including management roles, financial positions and opening a highly successful retail store in Brookfield, WI in 2008 and became an ActionCOACH client in 2009. While many retailers were forced to close during the economic collapse, Jackie’s store thrived –a testament to her ability to own and operate a successful business. She sold her store in 2018 after a successful 10-year run. Loving what her coach helped her achieve, she wanted to help other business owners do the same.
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By Jackie Zach
Tale from the Front: Erin Ogden Managing Partner Ogden Glazer + Schaefer
In her interview on the podcast, Erin Ogden, managing partner at Ogden Glazer + Schaefer, shares her entrepreneurial journey and the insights she’s gained along the way. Erin discusses the gradual decision to start her business, emphasizing the importance of flexibility and client-focused innovation. She highlights how adapting to new technologies and managing employee expectations have been key to the
Where are you making excuses in your business?
On today’s episode, hosts Jackie Zach and Mike McKay discuss the pervasive issue of making excuses in both business and personal life. They emphasize the importance of self-awareness in recognizing when excuses are holding back progress, and how leaders’ behaviors often reflect on their teams. Jackie shares personal anecdotes about excuse-making while Mike highlights how subconscious beliefs, such as the
The Peak-End Effect
The Peak-end Effect episode of the Tough Love for Business podcast delves into the “peak-end effect,” where the end of an interaction leaves a more vivid memory than the middle. Mike shares a personal story about a car service experience that started negatively but ended on a positive note, highlighting how a strong conclusion can reshape a customer’s overall perception.
Who’s Coaching You?
In this podcast, hosts Jackie Zach and Mike McKay emphasize the critical role of coaching for business owners. They argue that coaching has evolved into a significant competitive advantage, with 15% of the population now engaging in it, a substantial increase from just 3% a decade ago. Coaching enables business owners to achieve better results, sharpen their competitive edge, and
Don’t Do Stupid Stuff
In this episode of the Tough Love for Business podcast, Jackie Zach and Mike McKay emphasize the importance of avoiding impulsive decisions in business, likening such actions to road rage and the temptation to chase after “bright, shiny pennies” before completing ongoing projects. They stress that strategic planning and patience are essential for success, urging business owners to resist emotional
Ask Your People How They’d Like to be Managed
We expect our team to think like we do, but the reality is that they don’t. How do you get your team to do the things you want them to do? First step, is to understand how people want to be led by asking things like “How can I help you be successful at xxx?” Listen as Mike and Jackie
Leading Through Crisis
When we are leading through crisis, the first step is to check yourself. Are you panicking? Are you looking at a solution? If you take your blinders off and focus on truly what is in front of you, you will find opportunity. How prepared are you to take advantage of opportunities? Take advantage of a complimentary business strategy session to
Paying Taxes
Do you say “I don’t want to pay taxes” to yourself? Did you know that this philosophy also stunts your business’s growth? Listen as we discuss business taxes and the things to think about when you have those thoughts. Is your growth stuck because you’re afraid to pay taxes? Take advantage of a complimentary business strategy session to discover the
Good Vs Bad Debt
Bad debt is meant for short term use such as operating expenses, etc. If you’re going to use bad debt, the first objective is to have a plan to get out of it. Good debt is based on growth, like investing in a new marketing program or hiring a new marketing person or real estate. Listen as Mike and Jackie
Fast Growth Requires Cash
Tons of business owners have this abject fear of owing money to others. If you want your business to be able to grow, you need access to money. There’s a saying…”money attracts money.“ Are you willing to borrow money, take investors, etc. if that money is meant to grow your business? The ActionCOACH 5-Ways tools help lay out what must