Image

Tough Love for Business Podcast Archive

Find previous episodes of topics that you might have missed.
Image

Better Communication: How to use verbal, visual and body language cues while on the phone

Communication is 7% words, 38% tone of voice and 55% body language.  Listen as we discuss how to give visual cues while on the phone for better communication with your team and your customers.  Think you and your team need more learning around communication?  Click to take advantage of a complimentary business strategy session to discover the opportunities in your
Listen Now
Image

6 Principles of Influence

Want to know how to persuade or influence customers and sell more? Listen as Mike and Jackie discuss the 6 principles of influence based on the book “Influence” by Robert Cialdini as it relates to selling and marketing.   Feel like you need some work on principles of influence? Take advantage of a complimentary business strategy session to discover the opportunities
Listen Now
Image

How do you become good at goal setting?

Are you saying to yourself, “I’m terrible at goal setting”? Goal setting is fairly easy once you know the right way to do it. Learn how to set goals and stay committed to accomplishing them and get the life you want.   Do you feel that you are not very good at goal setting and want help with that? Take advantage
Listen Now
Image

Are you or your business stuck?

Have you hit a perceived ceiling? Maybe the identity of your business needs to grow its identity to the next level. If you’ve been thinking of yourself as a business owner of a specific size business or that your business can only be a specific size, it’s time to break through! Listen as Mike and Jackie discuss the idea of
Listen Now
Image

Business can be an Infinite Game

The Infinite Game is a book written by Simon Sinek. Business is an infinite game because it continues past the players. If your business is infinite, it will go on well after you’re either gone or out of the business. Listen as Mike and Jackie discuss business as an infinite game.  Do you want to play the infinite game in
Listen Now
Image

Is your team focused on the right competitor?

Is it better to focus, as a team, on competing with the outside world? Sometimes competition might feel like it’s coming from within the company… How does internal competition help or hinder your company? Mike and Jackie explain who, what and when to focus on competitors.  Want a team focused on solving customers problems? Need help getting there? Click here
Listen Now
Image

Distraction Zone

Listen as Mike and Jackie discuss the time you, as a business owner, would spend in the distraction zone. Learn the best place to spend your time if you want to grow your business and have a better life.   Check out the Time Target to understand where things stand in terms of urgency and importance: https://makemoreworkless.actioncoach.com/time-target/  Want to learn more
Listen Now
Image

Business Is The Greatest Game On The Planet

Listen as Mike and Jackie discuss why it’s great to own a business. It is the greatest game on the planet. If you don’t feel that way about your business, take a listen as we discuss how business can be a blast!  Want to learn to play the greatest game on the planet and have a blast? Click here & take
Listen Now
Image

Generalized Fear And The Choices We Make

Be aware that something is going to happen, that you are going to have to adapt as a business owner and as a business. How do you handle any fear or worry that comes up in your business? Remember, it is a choice… your choice.  Need some help creating and implementing these ideas? Take advantage of a complimentary business strategy session
Listen Now
Image

Greatest Hits: I Am’s

“I am” statements are the verbalize part of IVVM (Idealize, Visualize, Verbalize, Materialize). Learn more with Mike and Jackie about how “I am” statements can change your identity to fit your values and beliefs as a business. Changing mindset and how that can manifest the results you want. Think you need to work on your mindset so you can set
Listen Now