Tough Love for Business Podcast Archive

In this episode of the Tough Love for Business podcast, hosts Jackie Zach and Mike McKay discuss how shifting your mindset can turn setbacks into stepping stones for future success. Jackie reflects on Bruce Wilson’s insightful notion that “Every outcome is the platform for my future success,” which emphasizes viewing every experience—whether positive or negative—as a crucial part of personal

In today’s discussion on the Tough Love for Business podcast, Mike McKay and Jackie Zach dive into the concept of success through the lens of the formula “Be x Do = Have.” They explore how starting with who we need to be, rather than just focusing on what we want to have, shapes our actions and outcomes. By understanding this

Jackie Zach and Mike McKay dive into the concept of “Be x Do = Have” in this engaging episode of Tough Love for Business. They explore how expanding one’s mindset can transform their life, emphasizing that mindset encompasses identity, values, beliefs, and skills. Jackie and Mike introduce the idea that our actions, influenced by these foundational elements, determine the results

Join Jackie Zach and Mike McKay as they delve into the surprising impact of boredom on business success. They explore how a perceived lack of excitement can actually be a sign of stability and effectiveness, rather than failure. Mike emphasizes that sticking to consistent processes, even when they feel monotonous, is crucial for long-term success. He shares examples demonstrating how

Today’s Tough Love for Business podcast focuses on the concept of busyness and its impact on productivity. Mike and Jackie explore how being busy can seem productive but often leads to counterproductive results if not managed properly. They highlight common pitfalls, such as the belief that handling tasks oneself is more efficient than training others, and emphasize that true productivity

In today’s discussion on the Tough Love for Business podcast, Jackie Zach and Mike McKay dissect the concept of entropy and its impact on business operations. They explore how systems naturally progress towards disorder, using relatable examples like the spreading of food coloring in water to illustrate this principle. The discussion highlights how entropy manifests in business processes, such as

In the latest episode of the Tough Love for Business podcast, Jackie Zach and Mike McKay discuss the critical role of consistency in generating referrals for businesses. They emphasize that maintaining a reliable and predictable experience for customers is essential, citing an example of a photographer whose inconsistent service led to a drop in referrals. Consistency builds trust and helps

Join Jackie Zach and Mike McKay as they delve into the critical topic of asking for the sale in their latest podcast episode. They discuss a common issue among sales professionals: doing all the groundwork but failing to explicitly ask for the sale due to the fear of rejection. Emphasizing the importance of using effective scripting and purpose statements to

Today on the podcast, Jackie Zach and Mike McKay explore the nuances of scripting in sales and how it can enhance your team’s performance. They argue that while scripting can sometimes be seen as robotic or stifling, its purpose is to provide a structured framework that allows salespeople to bring their own personality into their interactions. They emphasize that just

In today’s discussion, Jackie Zach and Mike McKay dive into the concept of a purpose statement within sales. They explain that a purpose statement is crucial for setting the tone and structure of sales meetings, helping to clarify the agenda and manage customer expectations. By asking for permission and outlining the process, sales professionals can give buyers a sense of