Jackie has a well-rounded professional background including management roles, financial positions and opening a highly successful retail store in Brookfield, WI in 2008 and became an ActionCOACH client in 2009. While many retailers were forced to close during the economic collapse, Jackie’s store thrived –a testament to her ability to own and operate a successful business. She sold her store in 2018 after a successful 10-year run. Loving what her coach helped her achieve, she wanted to help other business owners do the same.
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By Jackie Zach
Accountability Step 4: Knowledge
In business, empowering your team to find the answers for themselves will help them grow and gain knowledge.
Natural Law of Entropy
Tune in as Jackie Zach and Mike McKay explore the natural law of entropy and how it might be affecting your business. Mike explains that entropy is the tendency of systems to move towards disorder over time, using the metaphor of a drop of food coloring dispersing in water to illustrate how processes, if not regularly maintained, can lose their
Mindset
In another insightful episode, hosts Mike McKay and Jackie Zach focus on the critical role of mindset in personal and professional growth. They discuss how mindset shapes identity and influences everything from business decisions to team interactions. Mike emphasizes that mindset affects how we perceive challenges and opportunities, often reflected back at us through our experiences. Jackie shares her own
Accountability Step 3: Personal Responsibility
When your business has a culture of taking personal responsibility, team members have greater autonomy and can be counted on to do what they say they’ll do.
Perturbation
In today’s discussion, hosts Mike McKay and Jackie Zach tackle the concept of perturbation, a state of discomfort and resistance that occurs when someone is pushed to the edge of their comfort zone. Mike likens perturbation to the phase change of water from liquid to steam, highlighting the intense energy and growth potential that come from pushing through discomfort. They
How to introduce change to your employees–
Discover how Jackie Zach and Mike McKay faced and overcame substantial changes in their business, and how involving your team in the process can lead to success. They reflect on their own experiences, particularly focusing on the transition from a traditional marketing approach to a more digital strategy. Mike shares a pivotal moment from 2014 when they had to rethink
Accountability Step 2: Setting Clear Expectations
Setting clear expectations makes accountability easier because both you and your employees know what it takes to win.
How to navigate change in your business
Listen as hosts Mike McKay and Jackie Zach share the transformative changes in their business and the lessons learned along the way. They delve into the challenges and revelations from their journey, emphasizing the importance of transparency and honest communication. Mike shares insights from their transition, including the decision to shift from being “doers” to focusing on true ownership and
Accountability Step 1: Understanding the Point of Power
Learn how living above the Point of Power and fostering a culture based on ownership, accountability and responsibility fuels accountability.
How to influence the customer buying journey
The first step in the buying journey is the customer identifies a problem and what do they want. Listen as we discuss the customer buying journey and how you can help to influence it. Want to learn more about how to influence the customer buying journey in your business? Take advantage of a complimentary business strategy session to discover the